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These are challenging times for our finances.

There have been lots of changes to many people’s daily lives – including for work, housing, financial support and how we access our money. There are additional threats for our money too.

Help and advice is available, whatever your situation.


These are unsettling times for people whose employment has been impacted by coronavirus.

Employ GM has a range of services available to help you back into work.

If you're self-employed and affected by coronavirus, you could access a government grant of up to £2,500 per month.

You should only be travelling to work when you absolutely cannot work from home. In your workplace you need, where possible, to maintain a 2 metre distance from others and wash your hands with soap and water often for at least 20 seconds.

If you have any concerns or wish to make a confidential complaint about a company not following these guidelines, you can email the mayor. All correspondence will be treated in strict confidence and complainants will remain anonymous.

If you’re finding it a challenge working from home, Every Mind Matters has some simple tips.

Financial Support

If you’ve got less money because of coronavirus, you might be able to get help with your bills, rent or mortgage. You might also be able to claim benefits or get more money on your current benefits.

The national Citizens Advice website has lots of advice and information.

Citizens Advice Greater Manchester offers the chance to chat online to a local advisor.

It also runs an emergency out-of-hours helpline for all residents. This is open from Monday to Sunday, 7pm to 10pm, on 0161 850 5053. Calls will be charged at local rates.

Greater Manchester Centre for Voluntary Organisation (GMCVO) has a list of funding available specifically for people and organisations affected by the coronavirus (COVID-19) pandemic.

Banking / Access to cash

Which? has pulled together information on how banks and the Post Office are helping people with their everyday banking needs. Many are providing additional services, including online, telephone and video banking.

The Post Office is working to help people self-isolating to access cash:

  • Payout Now provides a voucher by text, email or post; if you share this with a trusted person, they can withdraw cash for you.
  • Fast Pace allows you to arrange for a trusted person to collect a cheque from you, cash it at Post Office and return with the money.
  • If you have a Post Office Card Account, you can have cash delivered to your door by the following day.

To find out more, contact your bank or a post office.

You can find your nearest post office here. Please note, branch opening times can change at short notice during the coronavirus pandemic.


The government has introduced some temporary measures relating to the Private Rented Sector.

In Greater Manchester we want to ensure that tenants and landlords understand the new measures.

You can find the most up-to-date information, help and advice on the Greater Manchester Combined Authority (GMCA) website.


Many rough sleepers and homeless people in shared accommodation spaces are particularly vulnerable at this time.

Greater Manchester has agreed a £5 million package to accommodate hundreds of homeless people in hotel rooms, providing support and a safe place to stay.

More information on support available for homeless people is available on the Greater Manchester Combined Authority (GMCA) website.


For some people coping with the stresses of our current situation may increase urges to gamble.

The NHS Northern Gambling Service and its range of partners can help, no matter where you are or where you might look for help.

For more information and details of other places where you can get support, visit the gambling addiction section of the Greater Manchester mental health resources hub.

Community Hubs

Local community hubs have been established to provide support for people who do not have any other way of getting food and medical supplies.

Financial hardship grants are also available.